Amadeus Acquires SkyLink to Expand AI-Driven Travel Booking Capabilities
Luis Maroto, President and CEO at Amadeus • Photo Credit: Amadeus
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SkyLink specializes in orchestration and conversational automation technology designed to improve the corporate travel experience. SkyLink has developed a proprietary AI architecture and multilayer orchestration engine that integrates into chat platforms, enabling travelers to book and service flights and hotels through conversational interfaces.
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The acquisition supports Amadeus’ strategy to expand AI use cases across the travel industry as adoption moves beyond proof-of-concept stages. The company operates in more than 190 markets and processes billions of search requests and millions of travel transactions daily.
SkyLink’s technology will initially enhance Amadeus’ solutions for Travel Management Companies, particularly in North America. Amadeus also indicated plans to extend AI-driven conversational capabilities across airlines, airports, hospitality, and other travel sectors over time.
“Combining our AI-native technology with Amadeus’ scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It’s a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation,” said Atyab Bhatti, CEO & Co-Founder, SkyLink.
“Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987. These pillars enable us to apply AI-driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial-grade reliability, operational resilience, and data-driven insight that enable us to deploy AI in real-world production environments globally. Together, these pillars reinforce Amadeus’ role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience,” said Luis Maroto, President and CEO of Amadeus.
According to Amadeus, the acquisition aligns with its long-term strategy of integrating AI responsibly, guided by its AI ethics framework, and expanding secure, scalable access to its AI capabilities for developers and partners.
For more information, visit www.amadeus.com.
Source: Amadeus
